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Privacy Policy

Collection of Personal Information

Feed Clothing does not sell, share or trade customers personal information collected online with third parties.

Personal information collected online will only be disclosed within our corporate group.

When you create a Feed Clothing member account the personal information we collect may include your:

  • Name
  • Delivery Address
  • Email Address
  • Telephone Number
  • Mobile Number
  • Date of Birth
  • Gender

The personal information we collect from you will be used in some or all of the following ways:

  • To deliver the products you have purchased from FEEDCLOTHING.COM.MY
  • To update you on the delivery of the product and for customer support purposes.
  • To provide you with relevant product information.
  • To process your orders and to provide you with the services and information offered through our website and which you request.

Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. 

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

When you register as a user on Feed Clothing website, we will also use your personal information to send you marketing and/or promotional materials from time to time.

Payments that you make through the site will be processed by our agent iPay88.com. You must only submit to us or our agent or the site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are soon to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. We undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for the misuse of passwords unless this misuse is our fault.

Updating your Personal Information

You can update your personal information anytime by accessing your account on FEEDCLOTHING.COM.MY

Security of your Personal Information

FEEDCLOTHING.COM.MY ensures that all information collected will be safely and securely stored. We protect your personal information by:

  • Restricting access to personal information.
  • Maintaining technology products to prevent unauthorised computer access.
  • Securely destroying your personal information when it's no longer needed for our record retention purposes.

Disclosure of Personal Information

We will not share your information with any other organisations other than those third parties directly related to the delivery of the products you have purchased from FEEDCLOTHING.COM.MY website. In exceptional circumstances, FEEDCLOTHING.COM.MY may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. FEEDCLOTHING.COM.MY is committed to complying with the Privacy Act and the National Privacy Principles.

We may, however, use your contact information to send newsletters from us.

If you believe that your privacy has been breached by FEEDCLOTHING.COM.MY please contact us at customerhelp.feedclothing@gmail.com and we will resolve the issue.

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